Privacy & Cookie Policy
Privacy Disclaimer
1. Why this information
This information is provided pursuant to Article 13 of the RGPD 679/2016 ” General Data Protection Regulation “, containing provisions on the processing of personal data 679/2016, and describes the management methods of the Privatewave website, with reference to the processing of personal data of users who consult it and accessible electronically at the following addresse: www.defenx.com . This information concerns only the Defenx site and not for other websites that may be consulted by the user through external links. Following consultation of this site, data relating to identified and/or identifiable persons may be processed. On our site you can:- view company and contact data;
- request information with the contact area;
2. Holder of data treatment
The Holder of data treatment is Defenx Italia S.r.l with headquarters Via Larga, 7 – 20122 Milan MI – Italy.
3. Types of data processed, purposes of the processing, and legal bases.
Navigation data
The computer systems and software procedures used to operate this website acquire, during their
normal operation, some personal data whose transmission is implicit in the use of Internet
communication protocols. The IP addresses or domain names of the computers used by users who connect
to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources,
the time of the request, the method used to submit the request to the server, the size of the file
obtained in response, the numerical code indicating the status of the response given by the server
(successful, error, etc.) and other parameters relating to the operating system and the user’s IT
environment.
These data are necessary for the use of the web service.
These data are also used for the sole purpose of obtaining anonymous statistical information on the
use of the site and to check its correct functioning, and are deleted immediately after processing.
Data communicated voluntarily by the user
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site
entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as
well as any other personal data included in the communication.
Apart from that specified for navigation data, the user is free to provide personal data contained
in the request forms to access the various services.
These data are used for the sole purpose of carrying out the requested services; failure to provide
them may make it impossible to follow up on your requests.
The data provided by the user and requested by the Company for access to the services offered by
this site (personal data and email address) will be processed for the purposes and in the manner
indicated, from time to time, by specific information reported and displayed in the pages of the
site set up for access to these services.
The aforementioned personal data, when requested, are processed to fulfill pre-contractual and
contractual obligations between us and the user, to fulfill our legal obligations, and on the basis
of the consent expressed by the user. Furthermore, the data are processed on the basis of the
legitimate interest of the Data Controller for the security of the Site and the information
exchanged on it, i.e. the ability of this Site to resist, at a given level of security, unforeseen
events or acts illicit or malicious that compromise the availability, integrity and confidentiality
of the personal data transmitted and the security of the related services offered or made accessible
Data recipients
The personal data collected are processed both by Defenx
Italia S.r.l personnel, authorized for
processing, and by external subjects called to carry out specific tasks on behalf of the Data
Controller, as Data Processors, pursuant to Article 28 of the GDPR, subject to our letter
of appointment which imposes on them the duty of confidentiality and security of the processing of
personal data.
- Dissemination, communication and transfer of the data
Personal data will neither be disseminated, nor communicated, nor transferred to third countries.
- Methods of processing and conservation of the data
The processing of personal data takes place through IT tools suitable to guarantee the security and confidentiality of the data and in any case in compliance with the appropriate security measures as required by Art. 32 GDPR.
Your data will be kept for the period necessary to achieve the purposes indicated in the information, and necessary to guarantee the provision of services, without prejudice to the storage required for legal obligations.
For specifics on the terms and retention criteria, you can contact the email address indicated below.
4. Rights of interested parties
The interested parties have the right to obtain at any time to assert their rights, as indicated by
the articles. 15 and following of the RGPD of 2016/679, including in particular: the right
of access to data, of rectification, of cancellation (right to be forgotten), of limitation, of
opposition to processing, of portability in the cases provided for by Article 20, the right
not to be subjected to a decision based solely on automated processing, the right to withdraw
consent at any time, the right to lodge a complaint with a supervisory authority.
The request can be submitted by contacting Defenx Italia
S.r.l via e-mail, at the address: dpogruppo@bv-tech.it .
Cookie Policy
1. Why we are providing you with this information
Pursuant to European Regulation 2016/679 (hereinafter “RGPD”) Defenx Italia S.r.l (hereinafter, “Owner”), as Holder Of data Treatment, provides the following information relating to the cookies installed on the website www.defenx.com .
2. What are they the Cookies
Cookies are text strings consisting of portions of code sent by a web server (eg a site) to an
Internet browser and installed within it. In particular, these are small text files that the
websites visited by users send to their terminals, where they are stored before being re-transmitted
to the same sites on subsequent visits.
Cookies can be stored permanently on the user’s computer or mobile device or have a variable
duration (so-called persistent cookies), but they can also disappear when the browser is closed or
have a limited duration (so-called session cookies). Cookies can be installed from the site that the
user is visiting (so-called first-party cookies) or they can be installed from other websites
(so-called third-party cookies).
3. Type of cookies used and purpose
Cookies are used to improve the browsing experience:
- memorizing the settings, so as not to force you to re-enter them every time you visit a new page;
- measuring your use of the website to make sure it meets your needs;
Our cookies are not used to personally identify you. Their use is aimed at improving the functioning of the Site for you: you can, in fact, manage and/or delete them as you wish.
In detail we collect:
Technical Cookies
Technical cookies (for which the user’s consent is not required) are used to browse or provide services requested by the user. Without the use of these cookies, some operations could not be performed or would be more complex and / or less secure for the user.
- Navigation cookies
We use navigation cookies to allow users a safe and efficient navigation and use of the Site. - Functionality cookies
We use functionality cookies for activities strictly necessary for the proper functioning of the Site.
Some of the services listed below based on the functionality offered to Users, focused on the use of third-party cookies, may not require the user’s consent. Furthermore, these third parties could – in addition to what is specified in this Cookie Policy and also without the knowledge of the Data Controller – carry out further User tracking activities. For detailed information on this, it is advisable to consult the respective privacy policies of the services listed, within which you can receive all the information on the related processing and deny your consent in this regard.
Cookies: “Necessary” (4)
The necessary cookies help to make the website usable by enabling basic functions such as navigation on the pages and access to protected areas of the site.
The website cannot function properly without these cookies.
| COOKIE NAME | SUPPLIER | TYPE | EXPIRATION |
| ci_session | defenx.com | HTTP |
1 day |
| Preserves users states acrss page requests. | |||
| intercom.played-notifications | defenx.com | HTTP |
session |
| Used by the website to determine which support notifications the user has been shown . | |||
| rc::a | defenx.com | HTTP |
persistent |
| This cookie is used to distinguish between humans and bots. This is beneficial for the web site, in order to make valid reports on the use of their web site. | |||
| rc::c | defenx.com | HTTP |
1 year |
| Used to detect if the visitor has accepted the marketing category in the cookie banner. | |||
Category: “Preferences” (2)
Preference cookies allow the website to store information that affects its behavior or appearance, such as your preferred language or the location in which you are.
| COOKIE NAME | SUPPLIER | TYPE | EXPIRATION |
| intercom-id-# | defenx.com | HTTP |
270 days |
| Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. | |||
| intercom-session-# | defenx.com | HTTP |
6 days |
| Allows the website to recognize the visitor in order to optimize the functionality of the chat-box. | |||
| intercom-session-# | defenx.com | HTTP |
1 day |
| Sets a specific ID for the user which ensures the integrity of the web site’s chat function. | |||
Category: “Statistics” (3)
Statistical cookies help website owners to understand how visitors interact with sites by collecting and transmitting information anonymously.
| COOKIE NAME | SUPPLIER | TYPE | EXPIRATION |
| _ga | defenx.com | HTTP |
2 years |
| Registers a unique ID used to generate statistical data on how visitor uses the website. | |||
| _gat | defenx.com | HTTP |
1 day |
| Used by Google Analytics to limit the frequency of requests. | |||
| _gid | defenx.com | HTTP |
1 day |
| Registers a unique ID used to generate statistical data on how visitor uses the website. | |||
Category: “Unclassified” (3)
Unclassified cookies are cookies that are in the process of being classified, together with individual cookie providers
| COOKIE NAME | SUPPLIER | TYPE | EXPIRATION |
| cookieAlert | defenx.com | HTTP |
2 days |
| Cookie management. | |||
| cookie-alert-visit | defenx.com | HTTP |
1 day |
| Cookie management. | |||
| intercom.intercom-state-f05oan81 | defenx.com | HTTP |
persistent |
| Used by Intercom chat system. | |||
4. How the user can control the installation of cookies
The user can manage preferences relating to cookies directly from within their browser and prevent – for example – third parties from installing them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this Website is eventually saved. It should be noted that by disabling all cookies, the functioning of this website could be compromised. You will find information on how to manage cookies in your browser at the following addresses: Google Chrome , Mozilla Firefox , Apple Safari e Microsoft Edge and Explorer. In the case of services provided by third parties, the user can exercise his right to oppose the tracking, inquiring through the privacy policy of the third party, through the opt out link if explicitly provided in this Cookie Policy or by browsing directly within of the third party’s privacy policy.
Notwithstanding the foregoing, we inform you that you can also use the tools provided by Your
Online Choices. Through this service it is possible to manage
the tracking preferences of most of the advertising tools. We recommend that you use this tool in
addition to the additional ones indicated in this Cookie Policy.
Since the installation of third-party Cookies and other tracking systems through the services used
within this Website cannot be technically controlled by the Data Controller, any specific references
to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain
complete information, consult the privacy policy of the third parties as indicated in this Cookie
Policy.
Given the objective complexity linked to the identification of technologies based on Cookies and
their very close integration with the functioning of the web, we invite you to contact us using the
following contact channel dpogruppo@bv-tech.it if you wish to
receive any further information on the ” use of the cookies themselves and any use of the same – for
example by third parties – made through this website.
5. Modalities with which the user can manage the consent.
At the time of accessing any page of the Site, there is a banner that contains a brief information. The user can give consent or not to the use of cookies and manage preferences. The consent to the use of cookies is registered with a “technical cookie” and can be revoked by the user at any time. The user can also disable third-party cookies individually by viewing the information and methods indicated above. Finally, the user can oppose the registration of cookies on his hard disk by configuring his navigation browser to disable cookies, in the manner described above.
6. Rights of interested parties
The interested parties have the right to obtain at any time to assert their rights, as indicated by
the articles. 15 and following of the RGPD of 2016/679, including in particular: the right of access
to data, of rectification, of cancellation (right to be forgotten), of limitation, of opposition to
processing, of portability in the cases provided for by Article 20, the right not to be subjected to
a decision based solely on automated processing, the right to withdraw consent at any time, the
right to lodge a complaint with a supervisory authority.
The request can be submitted by contacting Defenx Italia
S.r.l via e-mail, at the address: dpogruppo@bv-tech.it .
7. Holder of data treatment
The Holder of data treatment is Defenx Italia S.r.l with headquarters Via Larga, 7 – 20122 Milan MI – Italy.