• Refund Request Form

    The refund will be calculated for the unused portion of the product from July 1, 2025, to the license expiration date. Fields marked with an asterisk * are mandatory.



    Select the product for which the refund is requested

    Enter the username entered at the time of installation, associated with the license number

    Enter the license key entered at the time of installation, associated with the username

    Enter the E-Mail address where the refund request response will be received

    Enter the name and surname of the bank account holder where the refund will be credited

    Enter the IBAN bank account details, preceded by the two letters of the country e.g. "IT" or "EN"

    Enter the SWIFT/BIC bank account details

    Enter any additional information deemed necessary

    Once the request is submitted, you will receive a response within a few days at the contact E-Mail address. For any further communications, please contact only this address productwithdrawal@defenx.com